| Positive emotions: The connection between customer quality evaluations and loyalty E Gracia, AB Bakker, RM Grau Cornell Hospitality Quarterly 52 (4), 458-465, 2011 | 255 | 2011 |
| Prediction of academic procrastination by fear of failure and self-regulation. S Abdi Zarrin, E Gracia Educational Sciences: Theory and Practice 20 (3), 34-43, 2020 | 235 | 2020 |
| Service quality: The key role of service climate and service behavior of boundary employee units E Gracia, E Cifre, R Grau Group & Organization Management 35 (3), 276-298, 2010 | 106 | 2010 |
| How to enhance service quality through organizational facilitators, collective work engagement, and relational service competence E Gracia, M Salanova, R Grau, E Cifre European Journal of Work and Organizational Psychology 22 (1), 42-55, 2013 | 71 | 2013 |
| Metodología WONT para la evaluación y prevención de riesgos psicosociales M Salanova, E Gracia, L Lorente Gestión práctica de riesgos laborales 14, 22-32, 2005 | 66 | 2005 |
| El trabajo emocional desde una perspectiva clarificadora tras treinta años de investigación E Gracia, J Ramos, C Moliner Universitas Psychologica 13 (4), 1517-1529, 2014 | 62 | 2014 |
| El trabajo emocional: concepto y prevención E Gracia, IM Martínez, M Salanova, C Nogareda Instituto Nacional de Seguridad e Higiene en el trabajo. Nota técnica de …, 2007 | 51* | 2007 |
| El control de emociones en el trabajo: una revisión teórica del trabajo emocional. E Gracia, IM Martinez Universitat Jaume I, 2004 | 43 | 2004 |
| Estudio de la calidad de servicio como base fundamental para establecer la lealtad del cliente en establecimientos turísticos E Gracia, R Grau Universitat Jaume I, 2007 | 38* | 2007 |
| Riesgos psicosociales en trabajadores de la construcción M Salanova Soria, E Gracia, L Lorente Prieto Gestión práctica de riesgos laborales: Integración y desarrollo de la …, 2007 | 36 | 2007 |
| Calidad y bienestar en organizaciones de servicios: el papel del clima de servicio y la justicia organizacional VM Tur, C Moliner, J Ramos, O Luque, E Gracia Papeles del psicólogo 35 (2), 99-106, 2014 | 29 | 2014 |
| From service quality in organisations to self‐determination at home V Martínez‐Tur, C Moliner, V Peñarroja, E Gracia, JM Peiró Journal of Intellectual Disability Research 59 (10), 882-890, 2015 | 26 | 2015 |
| Dialogue between workers and family members is related to their attitudes towards self-determination of individuals with intellectual disability V Martínez-Tur, Y Estreder, C Moliner, E Gracia, L Pătraș, A Zornoza New Lenses on Intellectual Disabilities, 122-132, 2020 | 24 | 2020 |
| La radio universitaria en su dimensión formativa: Estudio de caso de Radio Unizar E Martín-Gracia, C Marta-Lazo, P González-Aldea Revista Mediterránea de Comunicación 9 (1), 49-68, 2018 | 22 | 2018 |
| Emotional labor as a dynamic process in service organizations: Development of a multi-perspective, multilevel model E Gracia, NM Ashkanasy Emotions and the organizational fabric 10, 331-365, 2014 | 22 | 2014 |
| Structure and validation of a contextual quality of life scale for people with intellectual disabilities in social services: an organization-oriented measure from an external … CM Cantos, EG Grau, LL Prieto, VM Tur Perspectivas em Gestão & Conhecimento 3 (3), 80-94, 2013 | 21 | 2013 |
| Reciprocity of trust between managers and team members V Martínez-Tur, A Molina, C Moliner, E Gracia, L Andreu, E Bigne, ... Personnel review 49 (2), 653-669, 2020 | 20 | 2020 |
| Surface acting and exhaustion: The moderating role of eudaimonia L Pătraş, V Martínez‐Tur, E Gracia, C Moliner Stress and Health 33 (4), 322-329, 2017 | 19 | 2017 |
| The moderating role of performance in the link from interactional justice climate to mutual trust between managers and team members V Martínez-Tur, E Gracia, C Moliner, A Molina, I Kuster, N Vila, J Ramos Psychological Reports 118 (3), 870-888, 2016 | 19 | 2016 |
| NTP 720: El trabajo emocional: concepto y prevención E Gracia, IM Martínez, M Salanova, C Nogareda | 19* | |
Vicente Martínez-TurIDOCAL (Research Inst. of HR Psychology, Org. Development & QWL) UNIVERSITY OF VALENCIADirección de correo verificada de uv.es
